The ultimate integration for
RESTAURANT DELIVERY MANAGEMENT
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How it works
Orders are placed through Syrve Online Ordering; Mobile Ordering App; Phone orders via POS; Syrve Call Center
Delivery orders appear in the Captain Dispatch App and can be assigned to your own drivers or outsourced to Third Party Fleets
Send customers a link to your branded tracking page
Intuitive Apps for Every Team Member
Create the ultimate customer experience by creating the ultimate employee experience with Captain’s suite of apps that work alongside Syrve POS to improve communication between each department, while keeping the customer informed of the status of their delivery order.
Integration Highlights
Real-Time Order Updates
Make updates to order items or details from the Syrve POS and see them reflected in Captain in real-time. Order status updates from Captain are reflected in Syrve.
Driver Synching
Create drivers within the Syrve POS to automatically add them as a driver in Captain AI. Full two-way synchronization of clock in and out, driver locations, and order assignment.
Call Center Transparency
Captain shares live driver locations and ETAs with Syrve Call Center so agents have full visibility into an order's state and can provide meaningful updates to the customer.